Mental Health Counseling
We are here for you!
Counseling is now a service line offered through the NVC Student Advocacy department. Sessions are currently being offered in person as well as via Zoom video conferencing. Please contact us for more information!
Difficult issues can get in the way of academic success. Trained and licensed staff can guide you in personal, social, and/or psychological matters such as depression, anxiety, PTSD and grief. We can help you manage these issues, your responsibilities, and other personal situations.
Services For Students
Counseling Services offer a wide range of professional counseling services with licensed professional counselors. Please call us to make an appointment.
We Provide:
Skills Coaching, Short-Term Individual Counseling, Substance Abuse Counseling, Crisis Intervention, Community Referrals
Free, Anonymous Alcohol and Mental Health Screening:
Free, anonymous online screenings are available to all Northwest Vista College students. Screenings are available for: Depression, Bi-Polar Disorder, Alcohol Abuse, Eating Disorders, Anxiety, and Post-Traumatic Stress Disorder (PTSD). The screening is provided so that you may find out, in a few minutes, whether or not professional consultation would be helpful for you.
Click Here for Free Mental Health Screening
More:
Helpful Links
We understand the important role faculty and staff play in the general well-being of students. We are pleased to provide several services in support of creating the best possible environment for our students:
- Consultation - Counselors are happy to provide consultation to faculty and staff on a variety of emotional and behavioral issues affecting students.
- Outreach Services - We can arrange to visit your class and present on a variety of topics: counseling services overview, sexual assault awareness, healthy relationships, stress in college, guided relaxation, internet safety, and more!
- Trainings/Workshops - Counseling provides trainings on QPR Suicide Prevention, SOBI, Veterans Transitioning to the Classroom, and other topics directly to faculty and staff. Please consider a training for your next department or division meeting!
Note: Counseling Services cannot provide personal services directly to employees. Please contact the Deer Oaks Employee Assistance Program for assistance.https://www.deeroaks.com/
Reporting Toolbox
Find links to forms for reporting on the Employee Portal page. The Reporting Toolbox is designed to help guide faculty and staff to the proper reporting process for a variety of incident types and circumstances. We recommend bookmarking the Reporting Toolbox for quick access to Title IX, Academic Integrity Violations, Concerning Behaviors, and Non-Academic Misconduct reports, as well as reporting of deceased NVC students.
Employee Feedback Survey
Did you attend an NVC Counseling workshop, invite us to your classroom, or utilize consultation services? Please help us improve our services by taking the Employee Feedback Survey!
Drugs and Alcohol
Policy and Resources
Campus Policy and Resource Information
Northwest Vista College is committed to a healthy and safe learning environment for all students. Please click on the links below to learn more about the dangers of drugs and alcohol abuse, as well as campus policies, information, prevention, and resources for help.
District, State and Federal Regulations
Health Effects of Alcohol Abuse
Drug and Alcohol Counseling and Treatment Resources
NVC Packet - Alcohol and Drugs Free Campus Information
Free Alcohol/Substances Screening
Free, anonymous online screenings are available to all NVC students. The screening is provided so that you may find out, in a few minutes, whether or not professional consultation would be helpful for you.
Strategies of Behavioral Intervention (SOBI)
The Strategies of Behavioral Intervention (SOBI) policy at the Alamo Colleges District was created to guide our College community to recognize, prevent and respond to students-of-concern, or incidents that are disruptive, threatening, or violent. When in doubt, please report!
- SOBI Online Incident Report Form
Click to submit an incident report to the NVC SOBI Team. - SOBI Quick Guide
- SOBI Employee/Student Guide
Examples of concerning behaviors include (but are not limited to):
- signs of harassment
- intimidation
- extreme anxiety,
- depression,
- threatening harm,
- erratic behavior, or
- disconnect from reality.
Faculty and staff are often in a position to recognize students who are at risk; however, students are encouraged to review the SOBI guidelines and report concerning behaviors to the SOBI response team.
The Northwest Vista College SOBI Response Team consists of the Interim Vice President of Student Success, Janie Scott, along with Student Advocacy staff, disability specialists, veteran's affairs staff, and campus police.Please call us for more information.
Texas Health and Human Services contracts with local mental health authorities (LMHA) and local behavioral health authorities (LBHA) in order to deliver mental health services in communities across Texas. Below you can find the contact information for services in Bexar county and counties in our immediate vicinity. You can also search for other county LMHA and LBHA services by clicking here.
The Center for Health Care Services
6800 Park Ten Blvd., Suite 200-S
San Antonio, TX 78213
Crisis phone: 800-316-9241 or 210-223-7233
Main phone: 210-261-1000
chcsbc.org
Counties served: Bexar
Hill Country Mental Health & Developmental Disabilities Centers
819 Water St., Ste. 300
Kerrville, TX 78028
Crisis phone: 877-466-0660
Main phone: 830-792-3300
www.hillcountry.org/
Counties served: Bandera, Blanco, Comal, Edwards, Gillespie, Hays, Kendall, Kerr, Kimble, Kinney, Llano, Mason, Medina, Menard, Real, Schleicher, Sutton, Uvalde and Val Verde
Bluebonnet Trails Community Services
1009 N. Georgetown St.
Round Rock, TX 78664
Crisis phone: 800-841-1255
Main phone: 512-255-1720
www.bbtrails.org/
Counties served: Bastrop, Burnet, Caldwell, Fayette, Gonzales, Guadalupe, Lee, and Williamson
Camino Real Community Services
19965 FM 3175 N.
Lytle, TX 78052
Crisis phone: 800-543-5750
Main phone: 210-357-0300
www.caminorealcs.org/
Counties served: Atascosa, Dimmit, Frio, La Salle, Karnes, Maverick, McMullen, Wilson, and Zavala
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Your well-being matters beyond the classroomSometimes life can get in the way of academic success, but you don’t have to handle everything on your own. It’s ok to ask for help! We provide students with help navigating emotional and psychological challenges such as depression, anxiety, PTSD, grief, ADHD, and other personal or social challenges. Our services are:
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Confidential
24/7 Phone-based Crisis Support with CrisisNowWe provide students with a direct line to confidential crisis counseling. If you need immediate mental health support, call 210-569-0143 to connect with a Mental Health Professional for real-time care. CrisisNow is available 24/7 in multiple languages, including English, Spanish, and ASL. CrisisNow is provided through partnership with TimelyCare. Students do not need to register with TimelyCare beforehand; just call 210-569-0143. |
Mental Health Emergencies:210-569-0143 |
Wellness 360 Psychiatric CareOur Wellness 360 clinics offer evaluations and psychiatric treatment for behavioral and mental health conditions, including those requiring medication. The clinics are located at SAC and PAC, but services are available to students attending any of the Alamo Colleges. Call 210-486-1111 to schedule an appointment and have your Banner/Student ID ready. |
| Please note:
If you don’t have insurance, your visit to an Alamo Colleges Wellness360 clinic could be as low as $5, whether it’s your first visit or a follow-up with our Psychiatric or Family Nurse Practitioners. If you do have insurance and we’re in your network, the amount you pay depends on your plan’s “office visit” copay, which can be different for each person. |
TimelyCare
Download the TimelyCare app and register with your student email for free, 24/7 support from a TimelyCare professional and other mental health resources. Access counseling or psychiatric help, and utilize self-guided tools such as meditation, yoga, and stress management tips to stay balanced.
Students seeking psychiatric support must meet with an ACD Counselor or a TimelyCare Counselor to get a referral first.
(Learn more about the difference in the FAQs below.)
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Active Minds
Join Active Minds to connect with fellow students committed to transforming how mental health is perceived and supported, so every student feels empowered to seek help when needed.
Search for Active Minds in AlamoEXPERIENCE to see upcoming meetings and events.
If your campus doesn’t currently have a group, contact your college’s Office of Student Life for help getting one started.
Frequently Asked Questions
All ACD students who are currently enrolled are eligible to use the mental health services.
CrisisNow, TimelyCare, and counseling services at our Advocacy Centers are free for all students. Wellness 360 psychiatric services are available for as little as $5 per visit for students. See the Wellness360 section for more details.
Counseling and TimelyCare (both counseling and psychiatric care) services are determined by the provider and the student working together to determine how to best support the student based on their unique situation.
No. All mental health services are confidential. Information is not shared with anyone without a student’s written authorization. Please note that there are limited exceptions to confidentiality, which will be disclosed to you before your first appointment.
Yes. TimelyCare, counseling services through our Advocacy Centers, and Wellness 360 all offer virtual appointment options.
Great question! Counseling Services are offered by licensed mental health professionals who discuss challenges that impact a student’s well-being. The services include safety assessments and utilizing evidence-based techniques to help students address personal, social, and mental health issues. Providers help students learn new skills and strategies that lead to self-discovery and long-term change.
Psychiatric Services are offered by psychiatrists and psychiatric nurses who diagnose mental health conditions and treat them through medication management. They also discuss the biological and psychological elements of a mental health disorder.
Students! Need to Report General Complaints, Academic/Non-Academic Grievances, or Title IX (sexual or gender-based misconduct)? Visit our Student Toolbox webpage.