Welcome to Academic Advising
We are committed to provide quality academic advising services to support students in achieving their desired goal. We guide students towards completion of a certificate and/or degree and support the transition to a four-year institution or the workforce.
Connect with your Certified Advisor
Find weekly messages from your advisor in your ACES student email with key dates, helpful academic resources, and additional support services. Connect with your advisor each semester to stay on track toward your goals. Schedule appointments for in-depth services such as course planning through degree completion, pre-major or primary home institution changes, academic probation or dismissal check-ins, and degree audits for Financial Aid Appeals.
Academic Advising Services
NVC Advising offers in person appointments, drop-in services, online/zoom services, online advising chat, as well as personalized guidance via your ACES student email. See options below. Note: Times vary throughout the year; check here for updates or call 210-486-4100.
On Campus Drop-In Advising
Current NVC students may visit Desert Willow Welcome Center 202R (DWWC 202R) for drop-in advising during the hours listed below.
Advising drop-in hours: Monday - Thursday: 8:00am - 6:00pm
Note: Services may conclude once capacity is reached for the day. Wait times vary based on student traffic and advisor availability.
Virtual Drop-In Advising
Virtual (Zoom) drop-in advising is available for current NVC students. Please use your Alamo Colleges authenticated Zoom account. To join, click the NVC Advising Zoom Link to enter the virtual lobby. Please have your Student Banner ID ready.
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- Monday, July 14: 9:00am-1:00pm
- Thursday, July 17: 2:00pm-5:00pm
- Friday, July 18: 8:00am-4:00pm
Note: Services may conclude once capacity is reached for the day. Spots may be limited and wait times vary based on student traffic and advisor availability. For in-depth degree planning, contact your advisor via your ACES student email. If you are unable to join, contact NVC IT Help Desk: 210-486-4777
Online Advising Chat
Online advising chat is available for general questions. To begin, click the box labeled "Online Advising Chat" on this page. Please have your Student Banner ID ready.
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- Monday, July 14th: 5:00pm-8:30pm
- Tuesday, July 15th: 5:00 pm-8:30 pm
- Wednesday, July 16th: 5:00 pm-8:30 pm
- Thursday, July 17th: 9:00am-12:30pm
Note: Services may conclude once capacity is reached for the day. Wait times vary based on student traffic and advisor availability.
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How do I see an academic advisor? (Click Here)
New, Returning, or Transient students
Is it your first time attending? Has it been over one year since your last attendance? If so, click here for your admissions steps. For transient (visiting) students, please complete the admissions process and submit official transcripts from all prior institutions.
If you have completed your enrollment checklist, please sign up for the required New Student Orientation/Advising session HERE.
Once you have registered for a session, you will receive communication regarding the NSO session and the documents you will need to help you through the registration process. Please come prepared to the New Student Orientation by:
- Complete the Student Demographic Survey in ACES at the beginning of the registration process
- IF attending a zoom session- Logging into the Zoom session through your computer- this will ensure that you have the ability to share screen with the advisor and see all the portions of the screen to help you select your classes
- Having the email sent to with your advising appointment time and Individual Registration Guide accessible
- Be prepared to use Firefox or Chrome web browsers to register for classes (other browsers will cause errors in the registration process)
Your first advising session will be with a certified advisor during the New Student Orientation, where you will discuss what classes you should take your first semester.
You will be assigned an advisor once you have registered for classes and will receive an email through ACES at the start of your first semester regarding who your advisor is and how to schedule an appointment.
Academic Advising Services - are provided via phone, email, chat and zoom to make sure we are helping you in the manner that works best for you. You are encouraged to meet with your advisor every semester to ensure you are staying on track towards accomplishing your educational and career goals. It is especially important to meet with your advisor at important touchpoints of your academic journey, such as when you earn 15 credit hours (completion of 1st or 2nd semester), 30 hours (halfway through your degree plan), and 45 credit hours (preparing for transferring, graduation or entering into the workforce). Not sure how to set up an appointment? View the step by step Scheduling an Appointment guide.
The following services do require an Advising appointment:
- If you are being asked for an "alternate PIN" when trying to register
- Did you receive an email from your instructor and /or advisor asking you to contact them? See more information about Early Alert and why it is important for you to talk to your instructor and advisor when you receive these emails.
- Career Exploration- if you are unsure which career field/ choice is best for you
- Change of Major
- Degree Planning, Schedule Building, and Updating your Individual Success Plans in GPS
- Transfer Planning- to help you prepare to transfer to a 4-year university or college
- Financial Aid Appeals
- Academic Probation or Academic Dismissal students- must meet with assigned advisor every semester
- Graduation Applications
- Need to request permission to take additional hours? Please view the Petition for Overload web page for information about how to complete the petition process. Forms may be accessed upon completion of an advising appointment with your assigned certified advisor. Overload Petitions forms submitted without prior advising may not be accepted. Petitions must be submitted a minimum of 2 weeks prior to the semester starting.
Additional Advising Resources:
- Want more information about career exploration, transfer services and job readiness such as resume reviews, preparing for interviews and job search assistance? Visit the Career Services page to learn more.
- Are you a veteran or dependent and need assistance getting your classes certified, renewing or applying for Hazelwood, or have general advising questions? Visit the Veterans Center for information.
- Ready to Graduate? Graduation Advising
Are you transferring to Northwest Vista College? Visit the Transfer and Former Students page to learn more about applying for admission, enrolling in classes and meeting with an Enrollment Coach if you need additional help through the process.
Students returning or transferring in who have been academically dismissed may visit the Academic Dismissal Petition Process page for information on how to complete the petition process.
If you are trying to register for summer classes recommended by your University advisor, and are receiving a registration error, you may receive assistance through our online chat service. Transcripts showing completion of prerequisite courses will be required to be provided at time of assistance, and an official transcript must be sent to NVC by your home institution showing final grades. It is recommended you speak with your home institution advisor to determine what classes to take that will transfer back to your current degree program.
Alamo Colleges District Registration Tutorial |
How to build your individual success plan in GPS |
How to prepare when planning to transfer |
ACES Registration Guide (PDF) |