Consumer Information

This page provides a directory of the Alamo Colleges District's consumer information to prospective and current students in accordance with federal student aid regulations. 


Availability of Institutional and Financial Aid Information

Contact Information for Assistance in Obtaining Institutional or Financial Aid Information
Student Financial Aid Website

Costs of Attendance & Payment of Financial Aid



General Institutional Information

Institutional and Program Accreditation, Approval, or Licensure and List of Accredited Programs
Board Policies and Procedures
Disability and Support Services
Privacy of Student Records – Family Educational Rights and Privacy Act (FERPA)
Student Complaints by College & State

Student grievances are resolved at the college level per the processes outlined:

Northeast Lakeview College Catalog
Northwest Vista College Catalog
Palo Alto College Catalog
San Antonio College Catalog
St. Philip's College Catalog

Should your institutional complaint not result in an acceptable outcome, students may submit a complaint to the State through the Texas Higher Education Coordinating Board. For more information contact or call 512-427-6101.

Texas Higher Education Coordinating Board Complaint Process 

Financial Aid Information

Maintaining Financial Aid Eligibility

Enrollment Requirements
Satisfactory Academic Progress Policy
Verification Requirements

Education Loan Disclosures

Code of Conduct for Education Loans

The Student Financial Aid Offices at the Alamo Colleges District operate in an ethical manner and with high integrity with the handling of education loans as outlined in: 

Alamo Colleges Ethics Handbook for Staff 
Code of Conduct for Financial Aid Professionals
Statement of Ethical Principles for Financial Aid Professionals

National Student Loan Data System (NSLDS)

Vist the portal to manage your student loans.

National Student Loan Data System (NSLDS)

Loan Consolidation, Deferment & Forbearance, & Repayment Options
Loan Default Rates & Stats

Default Rates at the Alamo Colleges District:

  San Antonio College St. Philip's College Northwest Vista College Palo Alto College

Northeast Lakeview College

2-3 Year Public Average
FY 2020 - 3 Year rate:  0% 0% 0% 0%


FY 2019 - 3 Year rate:  2.50% 1.60% 1.80% 3.90%


FY 2018 - 3 Year rate:  8.10% 8.60% 9.30% 8.10%


FY 2017 - 3 Year rate:  10.60% 12.40% 10.70% 11.30% n/a 15.20%
FY 2016 - 3 Year rate:  10.50% 11.90% 10.30% 10.70% n/a 15.90%

Number of Borrowers in 2020-2021: 2,808
Total Paid in 2020-2021: $15,258,879
Total Enrollment in 2020-2021: 53,173
Total Percent of Students who Borrow: 5.28%

Civic Engagement

Constitution Day

Nationally celebrated on September 17th. Events are planned at each individual college.

Northeast Lakeview College
Northwest Vista College (& Quiz)
Palo Alto College
San Antonio College
St. Philip’s College

Voter Registration

Student Outcomes

Gainful Employment

Effective July 1, 2019, ACD opted for early implementation of the rescinding of the Gainful Employment (GE) Rule.