Consumer Information


This page provides a directory of the Alamo Colleges District's consumer information to prospective and current students in accordance with federal student aid regulations. The following topics are presented in alphabetical order (A-Z). 


Academic Programs, Facilities, and Instructional Personnel

Northeast Lakeview College Catalog
Northwest Vista College Catalog
Palo Alto College Catalog
San Antonio College Catalog
St. Philip's College Catalog

Programs that Prepare Teachers: ACEPP Accountability



School and Program Accreditation, Approval, or Licensure


Board Policies and Procedures

Policies and Procedures


Code of Conduct

Northeast Lakeview College Student Code of Conduct
Northwest Vista College Student Code of Conduct
Palo Alto College Student Code of Conduct
San Antonio College Student Code of Conduct
St. Philip’s College Student Code of Conduct

ACD’s Student Financial Aid Offices operate in an ethical manner and with high integrity as outlined in: 

Alamo Colleges Ethics Handbook 
National Association of Student Financial Aid Administrators Statement of Ethical Principles and Code of Conduct for Financial Aid Professionals<
Code of Conduct for Student Loans


College Financing Plans ('Shopping Sheet')

Student's personalized financing plan can be viewed on ACES.

2122 NVC College Financing Plan
2122 PAC College Financing Plan
2122 SAC College Financing Plan
2122 SPC College Financing Plan
2122 NLC College Financing Plan

2223 NVC College Financing Plan
2223 PAC College Financing Plan
2223 SAC College Financing Plan
2223 SPC College Financing Plan
2223 NLC College Financing Plan


Constitution Day

Held annually on September 17th. Announcements are made on individual college’s websites.


Consumer Information on College Navigator Website

Northeast Lakeview College
Northwest Vista College
Palo Alto College
San Antonio College
St. Philip’s College


Copyright Information

Copyright Infringement Policies and Sanctions (Including Computer Use and File Sharing) 
Instructional Resources: Copyrighted Materials Policy 


Cost of Attendance

Cost of Attendance


Dates and Deadlines

Application, Registration, Payment, and Financial Aid Disbursement


Dating Violence, Domestic Violence, Sexual Assault, and Stalking 

Prevention and Personal Safety


Disability and Support Services

Services and Accomodations


Drug and Alcohol Abuse Prevention Program Information

Northeast Lakeview College
Northwest Vista College
Palo Alto College
San Antonio College
St. Philip’s College


Drugs and Alcohol-Free Workplace and Schools Statements

Student Alcohol and Drug Use Policy
Student Notice and Information on Illegal Drugs and Steroids


Family Educational Rights and Privacy Act (FERPA)

Northeast Lakeview College 
Northwest Vista College
San Antonio College
St. Philip's College
Palo Alto College

U.S.Department of Education information on FERPA 


Financial Aid Information

Contact Us: Assistance Obtaining Institutional or Financial Aid Information
Criminal Convictions and Financial Aid Eligibility
Drug Law Violations: Financial Aid Suspension and Regaining Eligibility
Financial Aid for Study Abroad
Grant Assistance
Overview of Student Financial Aid Information
Rights and Responsibilities of Financial Aid Recipients
Satisfactory Academic Progress Policy
Verification Requirements


Gainful Employment

Effective July 1, 2019, ACD opted for early implementation of the recission of the Gainful Employment (GE) Rule.


Health and Safety

Annual Security and Fire Safety Report
Bacterial Meningitis Vaccination Policy
Crime Log
Emergency Notification
Emergency Response and Evacuation Procedures
Mental Health Resources
Missing Student Notification Policies and Procedures
Timely Warning


Institutional Rates - Measures of Student Success 

Benchmarking for Peer Comparison
Completion/Graduation/Transfer-out Rates
Education and Student Trends
Job Placement Rates
Student Body Diversity


Net Price Calculator

Net Price Calculator


Student Loan Information

Consolidation Information
Default Aversion Plan
Default Rates:

  San Antonio College St. Philip's College Northwest Vista College Palo Alto College

Northeast Lakeview College

2-3 Year Public Average
FY 2018 - 3 Year rate:  8.10% 8.60% 9.30% 8.10%


FY 2017 - 3 Year rate:  10.60% 12.40% 10.70% 11.30% n/a 15.20%
FY 2016 - 3 Year rate:  10.50% 11.90% 10.30% 10.70% n/a 15.90%
FY 2015 - 3 Year rate: 10.90% 10.80% 9.30% 10.90% n/a n/a

Number of Borrowers in 2020-2021: 2,808
Total Paid in 2020-2021: $15,258,879
Total Enrollment in 2020-2021: 53,173
Total Percent of Students who Borrow: 5.28%

Entrance Counseling for Student Loan Borrowers
Exit Counseling for Student Loan Borrowers
Federal Student Loan Information
National Student Loan Data System (NSLDS)
Private Education/Alternative Loans
Private Education Loan Disclosures
Repayment Options


Student Refunds



Textbook Information

Northeast Lakeview College
Northwest Vista College 
Palo Alto College 
St. Philip's College 
San Antonio College 



Transfer Credit Policy

Northeast Lakeview College
Northwest Vista College
Palo Alto College
San Antonio College
St. Philip's College


Voter Registration



Withdrawals and Return of Title IV Financial Aid (R2T4)

Northeast Lakeview College Withdrawals
Northwest Vista College Withdrawals
Palo Alto College Withdrawals
San Antonio College Withdrawals
St. Philips College Withdrawals

Northeast Lakeview College R2T4
Northwest Vista College R2T4
Palo Alto College R2T4
San Antonio College R2T4
St. Philips College R2T4

Withdrawals and Aid