Office Hours & Contacts

Upcoming Office Closure

The Student Financial Aid office at all five campuses will be closed April 26th, in observance of ACD's holiday schedule. Normal operations will resume on April 29th

Phone assistance will remain available on April 26th for general financial aid questions only, 8am-5pm at 21ALAMO (210-212-5266). 

  • Spring Hours of Operation 

    Monday - Thursday: 8am - 6pm (and to 7pm during rotating late nights per campus) 

    Friday: 8am - 5pm

    Saturday: 9am - 1pm (First Saturday of the Month: Feb 3rd, Mar 2nd, Apr 6th, May 4th, June 1st)

     

    Rotating Spring Late Nights by Campus:

    Mondays Open Until 7pm: Northeast Lakeview & Palo Alto College

    Tuesdays Open Until 7pm: San Antonio College

    Wednesdays Open Until 7pm: St. Philip's College

    Thursdays Open Until 7pm: Northwest Vista College

     

  • For assistance with admissions, payments (Business Office), student financial aid or continuing education, please call the number listed during the hours of operation.

     

    21ALAMO (210-212-5266)

    Toll Free: 1-844-20ALAMO (1-844-202-5266)

     

    Our team can provide assistance with:

    • Apply Texas application and status
    • Document submissions and hold completion
    • Financial aid awards and payment options

     

     

    Phone Hours of Operation

     
    Regular Hours

    (October - December & February - May)
    Monday - Thursday: 8am - 6pm
    Friday: 8am - 5pm
    First Saturday of the month: 9am - 1pm

     

    Extended Hours
    (January & August)
    Monday - Thursday
    : 8 am - 7 pm
    Friday: 8 am - 5 pm
    Every Saturday: 9 am - 1 pm 

College Contacts

San Antonio College

San Antonio College

Associate Director: Mimi Mitchell

Location: Fletcher Administration Center (FAC) - 2nd Floor

Fax: 210-486-9282

Email: dst-sfs@alamo.edu

Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on the form linked below. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.

Financial Aid Document Upload Form 

St. Philip's College

St. Philip's College

Associate Director: Grace Zapata

Location: Welcome Center (WEC) 106

Fax: 210-486-9138

Email: dst-sfs@alamo.edu

Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on the form linked below. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.

Financial Aid Document Upload Form 

Palo Alto College

Palo Alto College

Associate Director: Yesenia Reyes

Location: 107A Rio Grande (RGB)

Fax: 210-486-9163

Email: dst-sfs@alamo.edu

Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on the form linked below. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.

Financial Aid Document Upload Form 

Northwest Vista College

Northwest Vista College

Associate Director: Kathie Gomez

Location: Desert Willow Welcome Center (DWWC) 112

Fax: 210-486-9106

Email: dst-sfs@alamo.edu

Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on the form linked below. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.

Financial Aid Document Upload Form 

Northeast Lakeview College

Northeast Lakeview College

Associate Director: Janie Rangel

Location: Brazos Student Union (formerly Student Commons)

Fax: 210-486-9170

Email: dst-sfs@alamo.edu

Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on the form linked below. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.

Financial Aid Document Upload Form 

District Office

District Support Office

Email: dst-sfs@alamo.edu

Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on the form linked below. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.

Financial Aid Document Upload Form 

Office Closures & Holidays

2023 - 2024 Office Closures

September 4, 2023: Labor Day

October 27, 2023: Employee Development Day

November 23 - 26, 2023: Thanksgiving Holiday

December 21, 2023 - January 3, 2024: Winter Break

January 15, 2024: Martin Luther King Day

March 11-17, 2024: Spring Break

March 29-31, 2024: Easter Holiday

April 1, 2024: Cesar Chavez Holiday

April 26, 2024: Fiesta Holiday

May 27, 2024: Memorial Day

June 19, 2024: Juneteenth Holiday

July 4, 2024: Independence Day Holiday

2022 - 2023 Office Closures

Past

September 5, 2022: Labor Day

October 28, 2022: Employee Development Day

November 24 - 27, 2022: Thanksgiving

December 20, 2022 - January 2, 2023: Winter Break

January 16, 2023: Martin Luther King Jr.  Day

March 13-19, 2023: Spring Break

April 7-9, 2023: Easter Holiday

April 28, 2023: Fiesta Holiday

June 19, 2023: Juneteenth Holiday

July 4, 2023: Independence Day

 

 

  • The Student Financial Aid Office's Vision is to be the leader in the delivery of quality comprehensive financial aid programs.

    Our Mission is ensuring access & support for our diverse communities by providing financial resources for student success.