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Information Technology Services (ITS) Support

Alamo Colleges District ITS Helpdesk

For assistance with accessing ACES or technical support, contact the District ITS helpdesk.

Local: 210-485-0555 (select option 4)

Toll Free: 866-493-3947

Email: helpdesk@alamo.edu

District ITS Helpdesk Hours of Operation

Regular Hours
Monday–Friday: 8 a.m.–12 a.m. (midnight)
Saturday: 8 a.m.–9 p.m.
Sunday: 11 a.m.–12 a.m. (midnight)

Summer Hours
Monday–Thursday: 7 a.m.–11 p.m.
Friday: 7 a.m.–8 p.m.
Saturday: 9 a.m.–8 p.m.
Sunday: 11 a.m.–11 p.m.

College ITS Helpdesks

For equipment rentals, computer lab and printing, and other college ITS resources, students may call their home college ITS helpdesk.

Northeast Lakeview College ITS Helpdesk


Northwest Vista College ITS Helpdesk


Palo Alto College ITS Helpdesk


San Antonio College ITS Helpdesk


St. Philip's College ITS Helpdesk


College ITS Helpdesk Hours of Operation

Regular Hours
Monday–Friday: 8 a.m.–5 p.m.

Summer Hours
Monday–Thursday: 8 a.m.–5 p.m.

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