Medical Front Office

Program Type: Hybrid
Program Level: Continuing Education
Department: Continuing Education
Institute: Business & Entrepreneurship
College: NVC

What is the Medical Front Office program?

This program/course prepares for the Certified Medical Administrative Assistant (CMAA) certification. Medical Front Office workers are a vital part of today's medical offices as they influence the first impression of the medical office. They perform a variety of duties, including greeting and scheduling patients and visitors, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized. Earning your CMAA credential will assist students with fulfilling employer requirements, provide access to better career opportunities, maximize earning potential, and enhance knowledge and skills. (Exam Voucher Included)



  • CPR for Healthcare Providers - EMSP 1019
  • Medical Terminology - MDCA 1013
  • File Management for the Medical Office - POFT 1023
  • Medical Law & Ethics - MDCA 1000
  • Medical Insurance & Billing - HITT 1013
  • Pharmacology - HPRS 1091
  • Medical Software - HITT 1008
  • ICD-10-CM - POFM 1027
  • Office for the Medical Professional - ITSC 1009
  • Medical Office Procedures - MDCA 1021

Program Information

Time Commitment

358 Contact Hours

15 Week Training


Certified Medical Administrative Assistant (CMAA)

Career Outlook

Learn more at the Alamo Colleges Career Coach website

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Program Requirements

Possess proficiency in English (reading, writing, and speaking skills)

You are at least eighteen (18) years of age

Some high school

Must have access to computer/tablet and internet



Effective Sept 1, 2022 - Dec 31, 2022

Financial Aid Resources

Contact Information

CE Tier 2

Phone: 210-212-5266 (Option 4)
Campus: District Support Office

Program Manager

Yvonne Haynes
Campus: Northwest Vista College (NVC)
Building: Mountain Laurel Hall (MLH) Room 234

Additional Information

For assistance with program information or registration, email us at and our CE staff will get back to you. Thank you.