Medical Front Office

12 Hours

Explore the fundamentals of today’s business environment while building the academic and workplace skills needed for training and career success. Students learn key business concepts, professional responsibilities, workplace communication, and foundational office practices aligned with workforce readiness standards.

29 Hours

Develop a strong foundation in medical terminology and healthcare vocabulary used in clinical and administrative settings. Students learn medical word structure, prefixes, suffixes, abbreviations, pronunciation, and terminology essential for success in healthcare office environments.

8 Hours

Earn American Heart Association Basic Life Support (BLS) training while developing emergency response skills used in healthcare settings. Students learn CPR techniques, AED operation, ventilation procedures, and life-saving interventions for medical emergencies in clinical and community environments.

33 Hours

Build professional communication and technology skills used in modern medical offices. Students strengthen Microsoft Word and Excel skills while learning workplace professionalism, digital productivity tools, and office software applications that support efficient healthcare operations.

14 Hours

Explore the legal and ethical responsibilities of healthcare professionals in medical office settings. Students learn healthcare regulations, patient rights, confidentiality, professional standards, and ethical decision-making used in ambulatory care environments.

35 Hours

Learn the daily operations of a medical front office, including appointment scheduling, patient communication, insurance procedures, billing support, and healthcare office administration. Students build organizational, customer service, and technology skills essential for patient-centered healthcare environments.

24 Hours

Prepare for the Certified Medical Administrative Assistant (CMAA) certification exam through guided review, practice assessments, and reinforcement of key medical front office concepts. Students strengthen exam readiness, healthcare knowledge, and administrative skills used in medical office careers.

21 Hours

Strengthen workplace readiness skills through hands-on learning focused on communication, customer service, digital literacy, and professional office practices. Students build reading, writing, math, and problem-solving skills while preparing for success in healthcare administration and business environments.