Information Technology Services
Our mission is to provide the highest quality technology-based solutions and services, in the most cost-effective manner, to facilitate student success and performance excellence.
Information Technology Services comprise of five areas all working together to ensure the highest quality technology experience.
- Enterprise Administrative and Instructional Systems
- Enterprise IT Infrastructure
- Enterprise IT Security Systems
- Enterprise IT Resources
- Enterprise Communication Systems
The Information Technology Services departments report to and are led by the District Director of Information Technology Services.
In addition to the Strategic Planning for technology, bond funded technology projects serve to expand the technology support and experience for our students. Recent, wireless upgrades and infrastructure upgrades provide a faster and higher quality service that better meets the needs of our students. Initiatives such as the iPad in the classroom further enhance the learning experience. District Information Technology Services is committed to supporting student success.
Canvas Online Learning
The official learning management system of the Alamo Colleges.
Alamo Colleges Now Offering Every Student, Faculty and Staff access to Microsoft full Office Suite.
Web Browser Checklist
ACES and Canvas Browser Checklist
Help Desk is the central point of contact for all technology needs. Contact us by phone, email or visit.
District Helpdesk Information
Phone: 210-485-0555 Option 4
Out of Town Students: 866-493-3947 (toll free)
Email: helpdesk @alamo.edu
Hours of Operation
Monday - Friday 8:00 a.m. - 12:00 a.m.
Saturday 9:00 a.m. - 9:00 p.m.
Sunday 11:00 a.m. - 12:00 a.m.
When calling, please have the following information readily available
- Last four digits of SSN
- ACES ID
- Date of Birth
- Banner ID
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