Contact Us
Financial Aid Office Closure | All Student Financial Aid Offices will be closed on Friday, December 5.
Hours of Operation
Monday - Thursday: 8:00 am - 6:00 pm (open until 7:00 pm on rotating late nights listed below)
Friday: 8:00 am - 5:00 pm
Saturday: 9:00 am - 1:00 pm (first Saturday of the month: Sep. 6, Oct. 4, Nov. 1, Dec. 6)
| Rotating Late Nights - Open to 7:00 pm | |||
| Monday | Tuesday | Wednesday | Thursday |
| Northeast Lakeview & Palo Alto College | San Antonio College | St. Philip's College | Northwest Vista College |
Locations & Contact Information
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Financial Aid Call Center |
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San Antonio College (SAC) Fletcher Administration Center (FAC), Room 200 |
Associate Director of Student Financial Aid: Mimi Mitchell |
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St. Philip's College (SPC) Welcome Center (WEC), Room 106 |
Associate Director of Student Financial Aid: Grace Zapata |
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Palo Alto College (PAC) Rio Grande Building (RGB), Room 107A |
Associate Director of Student Financial Aid: Yesenia Reyes |
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Northwest Vista College (NVC) Desert Willow Welcome Center (DWWC), Room 112 |
Associate Director of Student Financial Aid: Kathie Gomez |
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Northeast Lakeview College (NLC) Brazos Student Union, Room 102 |
Associate Director of Student Financial Aid: Janie Rangel |
Documents with confidential and personally identifiable information may not be submitted by email. Please submit your documents on ACES. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.
Office Closures & Holidays
September 1, 2025: Labor Day
October 10, 2025 (8:00 am-12:00 pm): State Financial Aid Conference - Training
October 24, 2025: Financial Aid Staff Training Day
October 31, 2025: Employee Development Day
November 11, 2025 (11:00 am-2:00pm): Alamo Colleges Luncheon
November 27 - 30, 2025: Thanksgiving Break
December 5, 2025: Financial Aid Staff Training Day
December 22, 2025 - January 4, 2026: Winter Break
January 19, 2026: Martin Luther King Day
March 9-13, 2026: Spring Break
March 31, 2026: Cesar Chavez Holiday
April 3, 2026: Easter Holiday
April 24, 2026: Fiesta Holiday
May 25, 2026: Memorial Day
June 18, 2026: Juneteenth Holiday (Observed)
July 6, 2026: Independence Day Holiday (Observed)
Our Vision and Mission
The Student Financial Aid Office's Vision is to be the leader in the delivery of quality comprehensive financial aid programs.
Our Mission is ensuring access & support for our diverse communities by providing financial resources for student success.