Privacy Statement
The Client application and the associated Client website available at Client ("Client") are owned and operated by Client ("us" "we" or "our"). This Client Privacy Statement (the "Privacy Statement") is intended to inform you of our policies and practices regarding the collection, use and disclosure of any information you submit to us through Client. This includes "Personal Information," which is information about you that is personally identifiable such as your name, e-mail address, user ID number, and other non-public information that is associated with the foregoing, as well as "Anonymous Information," which is information that is not associated with or linked to your Personal Information and does not permit the identification of individual persons.
User Consent
By accessing or otherwise using Client, you agree to the terms and conditions of this Privacy sand the associated Terms of Service (set forth on here) you expressly consent to the processing of your Personal Information and Anonymous Information according to this Privacy Statement.
Your Personal Information may be processed by us in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in your country.
Regarding Children
Children under the age of 13 are not permitted to use Client and we do not intentionally collect or maintain Personal Information from those who are under 13 years old. Protecting the privacy of children is very important to us. Thus, if we obtain actual knowledge that a user is under 13, we will take steps to remove that user's Personal Information from our databases. We recommend that children between the ages of 13 and 18 obtain their parent's permission before submitting information over the internet. By using Client, you are representing that you are at least 18 years old, or that you are at least 13 years old and have your parents' permission to use Client.
Collection and Use of Information
Personal Information
In general, we collect Personal Information that you submit to us voluntarily through Client. We also collect information that you submit in the process of creating or editing your account and user profile on Client. For example, you will provide us with your name, mobile telephone number and potentially your valid email address. When you use the features of Client, we will collect any information you voluntarily provide, and we may also request optional information to support your use of Client, such as your year of birth, gender and other demographic information. We collect information in the form of the content that you submit during your use of Client. We may also collect information about you and your friends in order to gain demographic information and to market our programs. If you choose to sign up to receive information about programs or services that may be of interest to you, we will collect your contact and related information.
Personal Information from Other Sources
We may receive Personal Information about you from other sources. We may associate this information with the other Personal Information we have collected about you.
Contact Information
If you communicate with us, we will collect your contact information and content of your communication, including any attached files, and other information you provide. We may use your contact information to contact you, for things such as notifications of enrollment processes, service s information and program information. You may indicate your preference to stop receiving further promotional communications as further detailed below.
Information Collected Via Technology
As you use Client, certain information may also be passively collected and stored on our or our service providers' server logs, including your mobile telephone number, Internet protocol address, browser type, and operating system. We also use Cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the information for which you searched and viewed, or on which of the advertisements displayed on Client you clicked. This type of information is collected to make Client and solutions more useful to you and to tailor the experience with Client to meet your special interests and needs.
An "Internet protocol address" or "IP Address" is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP Address stays the same from browser session to browser session; but if you use a consumer internet access provider, your IP Address probably varies from session to session. For example, we, or our service providers, may track your IP Address to assist with ad targeting when you access Client.
"Cookies" are small pieces of information that a website sends to your computer's hard drive while you are viewing a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience with Client. Persistent Cookies can be removed by following your Internet browser help file directions. In order to use our services offered through Client, your web browser must accept Cookies. If you choose to disable Cookies, some aspects of Client may not work properly, and you will not be able to receive our services.
Use and Disclosure of Information
Except as otherwise stated in this Privacy Statement, we do not generally sell, trade, rent, or share the Personal Information that we collect with third parties, unless you ask or authorize us to do so.
In general, Personal Information you submit to us is used by us to provide you access to Client, to improve Client, to better tailor the features, performance, and support of Client and to offer you additional information, opportunities, promotions and functionality from us, our partners or our advertisers at your request.
We may provide your Personal Information to third-party service providers who work on behalf of or with us to provide some of the services and features of Client and to help us communicate with you. Examples of such services include sending texts, telephone calls and email, analyzing data, providing marketing assistance, processing payments (including credit card payments), and providing customer service. We may share some or all of your Personal Information with our third-party partners, those with whom we have a co-branding or promotional relationship, or other third-parties about whom you are otherwise notified and do not request to opt out of such sharing. This Privacy Statement does not cover the use of your personally identifiable information by such third-parties. We do not maintain responsibility for the manner in which third parties, including, without limitation, social networks, other partners and advertisers, use or further disclose Personal Information collected from you in accordance with this Privacy Statement, after we have disclosed such information to those third parties. If you do not want us to use or disclose Personal Information collected about you in the manners identified in this Privacy Statement, you may not use Client.
We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend our rights or property, you, or third parties. You hereby consent to us sharing your Personal Information under the circumstances described herein.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
The Ability of Others to View your Information
Helping you to protect your information is a vital part of our mission. It is up to you to make sure you are comfortable with the information you choose to provide us and the information you choose to publish. We will not have any obligations with respect to any information that you post to parts of Client available to others, and recommend that you use caution when giving out personal information to others in public forums online or otherwise. We also share the information you publish with other third parties.
Third Party Sites and Advertising
Client may contain links to other websites. Please be aware that we are not responsible for the privacy practices or the content of such other websites. We encourage our users to read the privacy statements of each and every website they visit. This Privacy Statement applies solely to information collected by us through Client and does not apply to these third-party websites. The ability to access information of third-parties from Client, or links to other websites or locations, is for your convenience and does not signify our endorsement of such third-parties, their products, their services, other websites, locations or their content.
Your Choices Regarding Your Personal Information
We offer you choices regarding the collection, use, and sharing of your Personal Information. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the promotional e-mail you receive or by contacting us directly (please see contact information below).
Despite your indicated email preferences, we may send you administrative emails regarding Client, including, for example, administrative confirmations, and notices of updates to our Privacy Statement if we choose to provide such notices to you in this manner.
You may change any of your profile information by editing it in the profile settings page. You may request deletion of your Personal Information by contacting us at acdmobile@alamo.edu, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request, only after we have fulfilled such requirements). When we delete Personal Information, it will be deleted from the active database, but may remain in our archives.
Feedback
If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Statement. You agree that any such comments and any email we receive becomes our property. We may use feedback for marketing purposes or to add to or modify our services without paying any royalties or other compensation to you.
Security
We are committed to protecting the security of your Personal Information. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. Even though we have taken significant steps to protect your Personal Information, no company, including us, can fully eliminate security risks associated with Personal Information.
Contact and Revisions
If you have questions or concerns about our Privacy Statement, please contact us at: acdmobile@alamo.edu. This Privacy Statement is subject to occasional revision at our discretion, and if we make any substantial changes in the way we use your Personal Information, we will post an alert on this page. If you object to any such changes, you must cease using Client. Continued use of Client following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.