Student Security and Scam Awareness
Alamo Colleges District warns students of scams in which a person is contacting students through their student.alamo.edu email address regarding job offers. The scammers claim to be offering students jobs.
The security and privacy of student information is a high priority at the Alamo Colleges District.
- Alamo Colleges District may contact students via email, text, or phone call.
The Alamo Colleges staff will never request that students pay a fee to receive funds or a job. - A full social security number will never be requested from a student over the phone.
- “Over the phone” payments will never be requested. Students would be directed to an Alamo Colleges website to make payments.
If students receive an email or call and are unsure that it is a legitimate contact from the Alamo Colleges, do not respond. Close the email or hang up. If a student thinks they may have been the victim of a scam, call the ACD Police Department non-emergency line at 210-485-0099.
The Federal Trade Commission (FTC) has a consumer alert page with scam information on check scams and job offer scams.
| Protecting Yourself From Scams | Avoiding and Reporting Scams |
| Information about Job Offer Scams | Scholarship and Financial Aid Scam Info |
Recent Scam Alerts
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Cybersecurity Incident Involving Canvas Update: May 8, 2026, 7:58 a.m. The Alamo Colleges District Canvas environment has been restored and is now fully operational. We appreciate your patience and flexibility during the disruption, which is part of a broader incident affecting thousands of educational institutions worldwide. Students impacted by the outage will not be negatively affected for assignments or coursework due during the disruption period. Faculty are encouraged to continue exercising reasonable discretion regarding assignments, exams and coursework for those affected. If you continue to experience issues accessing Canvas, please contact the IT Help Desk for assistance.
Update: May 7, 2026, 5:17 p.m. Guidance on exams and assignments during Canvas outage We are currently experiencing a Canvas outage related to a broader global disruption. Students who are affected by the outage will not be held responsible for completing assignments or exams that are due while Canvas is unavailable. Instructors are directed to exercise discretion in managing due dates, deadlines, and any related academic expectations for those impacted. We appreciate your flexibility and understanding as we work through this issue and monitor system restoration. Additional updates will be shared as more information becomes available. Thank you for your patience.
Update: May 7, 2026, 3:57 p.m. Canvas is temporarily offline while Alamo Colleges District works with Instructure to address an ongoing cybersecurity incident. Our teams are actively monitoring the situation and taking appropriate precautions to protect our systems and users. To view updates, visit: Instructure Status Additional information and updates will be shared as they become available. Thank you for your patience and understanding.
The Alamo Colleges District has been notified of a global cybersecurity incident involving the Canvas learning management system, which is used by colleges and universities. Thousands of institutions worldwide are potentially impacted. This incident is related to data managed by Canvas provider Instructure and involves unauthorized access by a third party. At this time, we are working closely with Instructure to better understand any potential impact to our students and employees. According to Instructure, the information potentially involved may include names, email addresses, Canvas-specific (not Banner) student ID numbers, and Canvas Inbox or Discussion messages. Importantly, there is no evidence that student assessment data, passwords, or single sign-on credentials were affected. Instructure has also indicated that sensitive information such as dates of birth, government-issued identification numbers, or financial data was not involved. To view updates from Instructure/Canvas, visit: Instructure Status The Canvas platform is operational. The Alamo Colleges District is actively monitoring the situation and taking appropriate precautions to protect our systems and users. At this time, no immediate action is required. However, as a precaution, we recommend that all users:
Ongoing updates and support We will continue to share updates as more information becomes available. Our priority remains the security and privacy of our students and employees. |