IT Customer Support - CompTIA A+
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
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Jobs available locally 35,208 |
Demand Locally +0 % |
Annual Wage Range $27,925 – $53,897 |
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
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Jobs available locally 5,563 |
Demand Locally +2 % |
Annual Wage Range $33,495 – $83,100 |
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
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Jobs available locally 734 |
Demand Locally +3 % |
Annual Wage Range $46,812 – $104,813 |
Program Level:
Continuing Education
Program Type:
Hybrid
Department:
Continuing Education
Institute:
Science & Technology
College:
NLC
What is the IT Customer Support - CompTIA A+ program?
Prepare for the CompTIA A+ 220-1001 & 220-102 certification. CompTIA certifications are the recognized industry standards for foundation-level information technology (IT) skills. A+ is the starting point for a career in IT. The performance-based exams certify foundational IT skills across a variety of devices and operating systems. (Exam Voucher Included)
Courses
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Program Information
Time Commitment80 Contact Hours 3 month training |
Certification |
Career OutlookLearn more at the Alamo Colleges Career Coach website |
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View CE Schedule |
