IT Customer Support - CompTIA A+

Program Type: Hybrid
Program Level: Continuing Education
Department: Continuing Education
Institute: Science & Technology
College: NLC

What is the IT Customer Support - CompTIA A+ program?

CompTIA certifications are the recognized industry standards for foundation-level information technology (IT) skills. A+ is the starting point for a career in IT. The performance-based exams certify foundational IT skills across a variety of devices and operating systems. (Exam Voucher Included)

 

Courses 

  • CompTIA IT Fundamentals - CPMT 1004 
  • CompTIA A+ - ITSC 1025 

 

 

 

Program Information

Time Commitment

80 Contact Hours

4 Week Training

Certification

CompTIA A+ 220-1001 & 220-102

Career Outlook

Learn more at the Alamo Colleges Career Coach website

 

Program Requirements

Students should have foundational knowledge & experience or complete the CompTIA Fundamentals certification prior to participating in A+

Possess proficiency in English (reading, writing, and speaking skills)

You are at least eighteen (18) years of age

Some High School

Must have access to computer/tablet and internet; Headphones or speakers connected to your computer to listen to video tutorials

Any webcam

A microphone connected to your computer

Authority to install software on your computer.

A web browser with Adobe Flash Player installed (IE8+ or Firefox; Chrome must have user-enabled Flash)

A reliable Internet connection of at least 1 Mbps to view video tutorials Minimum specification of 128 MB (256 MB recommended) RAM and a minimum of a 500MHz Processor

 

Financial Aid Eligibility / Modes of Training 

 

Contact Information

Primary Contact

Vanessa Bailey

Phone: 210-485-0845
Email: dst-alamoICD@alamo.edu

Additional Contact

Vanessa Bailey

Phone: 210-485-0860
Email: dst-alamoICD@alamo.edu

CE Tier 2

CE Enrollment Professional

Phone: 210-212-5266 (Option 4)
Email: CETier2@alamo.edu
Campus: District Support Office

Additional Information

For assistance with program information or registration, email us at CETier2@alamo.edu and our CE staff will get back to you. Thank you.